Shipping Policy

At indure.store, we aim to process and deliver orders as efficiently as possible. This Shipping Policy explains our shipping coverage, estimated delivery times, and other important information about delivery.

1. Shipping Coverage

We offer worldwide shipping, subject to the availability of shipping services and any applicable destination restrictions.

Some products or destinations may be unavailable for delivery because of carrier restrictions, customs requirements, import regulations, or other circumstances beyond our control.

2. Processing Time

Orders are generally processed after payment has been successfully confirmed.

Processing times may vary depending on product availability, order volume, weekends, holidays, and other operational circumstances.

If there is an unexpected delay in processing your order, we will make reasonable efforts to notify you where possible.

3. Delivery Time

Our estimated delivery time is:

1–20 days

This is an estimated delivery period, not a guaranteed delivery date.

Actual delivery times may vary depending on:

• Destination country and location

• Shipping carrier

• Customs clearance

• Import procedures

• Weather conditions

• Public holidays

• Carrier delays

• Incorrect or incomplete delivery information

• Other circumstances outside our reasonable control

Remote locations may require additional delivery time.

4. Shipping Charges

Shipping charges, where applicable, will be displayed during checkout before you complete your purchase.

Shipping costs may vary depending on the destination, order, product, shipping method, or other applicable factors.

5. Order Tracking

Where tracking is available, tracking information may be provided after the order has been dispatched.

Tracking information may take some time to become active after shipment.

If you have not received tracking information or have questions about your shipment, contact us at support@indure.store.

6. Incorrect or Incomplete Address

Customers are responsible for providing accurate and complete shipping information when placing an order.

If an order cannot be delivered because of an incorrect, incomplete, or invalid address provided by the customer, additional shipping charges or other costs may apply.

Please contact us as soon as possible if you realize that your shipping information is incorrect.

7. Customs, Duties, and Taxes

For international orders, the destination country may impose customs duties, import taxes, VAT, handling fees, or other charges.

Any such charges are determined by the destination country's authorities and may be the responsibility of the customer.

Customs procedures may also cause delays beyond our control.

Customers are responsible for complying with applicable import requirements and regulations in their destination country.

8. Delayed or Lost Shipments

While we work with shipping providers to deliver orders within the estimated timeframe, delivery delays can occur.

If your order appears to be significantly delayed, please contact us at support@indure.store with your order number and shipping information.

We will review the shipment and, where possible, assist with contacting or obtaining information from the applicable shipping provider.

9. Damaged Packages

If your package arrives visibly damaged, please document the condition of the package and the product with photographs where possible.

Contact us at support@indure.store and provide your order number and photographs or other relevant information so that we can review the situation.

10. Delivery Issues

If you believe your order has been delivered but you cannot locate it, first check the delivery address, tracking information, and any delivery notifications provided by the shipping carrier.

If the issue remains unresolved, contact us at support@indure.store and we will review the available information.

11. Contact Information

For shipping questions or assistance, contact:

Email: support@indure.store
Phone: 03346608676

Office/Visit Address:
Muhammad Pura, Gali No. 5, House No. 5,
Toba Tek Singh, Punjab, Pakistan

12. Changes to This Shipping Policy

We may update this Shipping Policy from time to time. Any changes will be posted on this page and will apply from the date they are published.

Last updated: August 22, 2026