Contact information

Customer Contact Policy

At Indure, we prioritize clear communication, timely support, and transparency. This Contact Policy outlines how you can reach our customer service team and what you can expect when reaching out to us.

How to Reach Us

• Email Support: For general inquiries, order status updates, returns, or technical support, email us at support@indure.store. We aim to respond to all email inquiries within 24 to 48 business hours.

• Phone Support: For urgent assistance, speak directly with our support staff by calling 03346608676.

• WhatsApp Support: For quick questions or chat support, message us on WhatsApp at 03418697316.

• Mailing Address: Indure Customer Support

  House No. 2, Street 5, Housing Colony

Operating Hours & Response Times

Our support team is available Monday through Saturday from 9:00 AM to 6:00 PM. Inquiries received outside operating hours or on official public holidays will be addressed on the next business day.

Code of Conduct

We are committed to providing a courteous and helpful experience. We kindly ask our customers to maintain respectful communication. Abusive, aggressive, or inappropriate language toward our customer service team will not be tolerated and may result in the suspension of support services for the involved account.